Lealholme Port Pirie welcome residential services manager Carole Heath

Port Pirie's Helping Hand Lealholme has welcomed Carole Heath into her role as the residential services manager.

Carole was the chief executive officer for Cootamundra Health Care in country New South Wales and now manages the Port Pirie and Jamestown aged care facilities.

Originally from the United Kingdom, Carole has spent her life travelling around and working in aged care.

WELCOME: Port Pirie's Helping Hand Aged Care welcomes residential services manager Carole Heath. Carole previously worked as a chief executive officer with Cootamundra Health Care in country New South Wales.

WELCOME: Port Pirie's Helping Hand Aged Care welcomes residential services manager Carole Heath. Carole previously worked as a chief executive officer with Cootamundra Health Care in country New South Wales.

Leaving the UK in 1996, she spent 10 years in New Zealand's North Island and moved onto Australia where she worked in the outback and far north Queensland before moving to New South Wales.

After four years in New South Wales, Carole moved to Port Pirie with her husband and beloved dogs.

"My life is my dogs ... I have got a very small Yorkie and he weighs a kilogram and I have got a Chihuahua who is only just a little heavier," she said.

"I have been doing aged care for a long time and have worked in the UK, New Zealand and Australia.

"Whilst in New Zealand I worked within Maori health.

"Travelling to the outback in Australia the focus was to do a lot with Aboriginal health, but unfortunately things don't always go to plan.

"I am lucky as work has enabled me to travel quite a few places in the world and in Australia I have covered all states except Western Australia."

When asked why she left her family in New South Wales to move to Port Pirie, Carole said "I miss them, but the opportunity to work with Helping Hand was too good to pass up."

"It is a place I have worked at before, I know the people, I came back because Helping Hand was a very good company to work for and it offered me the opportunity of working at two different sites within a caring company."

Carole said while her role is mainly business focused her favourite part is being able to talk with the residents.

"At the moment because I am running two sites it is more on the business side with finance and occupancy, whereas the clinical side is looked after by the care manager on both sites.

"The contact with residents makes the job worthwhile.

"I always think people now that are in their 80's and 90's have lived such a life of changes and I don't think anyone will ever experience such a large number of changes that they have.

"If you go back to when they were about five or six there were no planes - cars were a 'new contraption', as was electricity.

"I used to have a lady tell me that her job was to polish the coal because her father would not have any coal dust in the house."

Carole said Helping Hand Lealholme are looking for more carers and she recommends the aged care facility as a "lovely" place to work.

"Sometimes they don't know until they come, but as long as they are enrolled in a Certificate III Aged Care course then we can take them on and help train them.

"Aged care can be such a rewarding role."

If you see Carole out in the community make sure to say hello and make her feel welcome.

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