Pirie council continues tree maintenance service after successful trial

Council success with tree maintenance trial

The Port Pirie Regional Council will continue its tree maintenance program following a successful four-month trial.

Tree maintenance is one of the most highly requested services that council receives.

The Parks and Recreation team identified tree maintenance as an area for improvement as part of council's focus on finding efficiencies and improving service levels through its Business Improvement Program.

Council responded to these requests as they arose and travelled across the region to perform the maintenance.

The program works on a zone-by-zone approach by operating one day in each zone.

The tree crew will work in each zone in every four week period. This means that a general tree trimming customer request should be responded to and completed within four weeks.

When there are no customer requests in a specific zone, the tree crew will undertake general tree maintenance such as formative pruning.

By setting this schedule and making it available to the customer services team, an estimated time for completion can be given to the customer when the request is being lodged.

The program applies to non-emergency or routine tree maintenance. Any urgent maintenance will be prioritised.

The more coordinated approach to maintaining council's street and park trees means staff will be able to map and collect data on the trees, including their type, age and condition.

This data will be continually updated to improve the knowledge and understanding of the tree assets.